Software Engineering Institute | Carnegie Mellon University
Software Engineering Institute | Carnegie Mellon University

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Showing 1 - 2 of 2 results for People CMM

Webinar | October 2010 - Webinar Improving Customer Satisfaction: A People CMM Perspective By Deen Blash, Palma Buttles-Valdez, Shane McGraw

This webinar explores how the People Capability Maturity Model (People CMM) can improve workforce practices that contribute to improved customer service delivery.

Webinar | November 2009 - Webinar How to Use the People CMM to Create Effective Managers By Palma Buttles-Valdez, Gian Wemyss

This presentation focuses on teaching managers how they can use maturity level 2 practices of the P-CMM to build workforce capacity in an organization.