Software Engineering Institute | Carnegie Mellon University
Software Engineering Institute | Carnegie Mellon University

Digital Library

Eileen C. Forrester
August 2012 - Audio CMMI Learning Suite: Essential Service Practices

Topics: CMMI, Process Improvement

Eileen Forrester discusses this collection of seven eLearning courses introducing service providers, appraisal team members, and process group members to concepts fundamental to superior service.

July 2012 - Presentation CMMI for Services Overview

Topics: CMMI, Process Improvement

Overview presentation covering CMMI for Services

May 2012 - Video Introduction to Capability Maturity Model Integration for Services (CMMI-SVC) with Eileen Forrester

Topics: CMMI

In this 2012 video, Eileen Forrester provides an overview of CMMI for Services, discussing the benefits of CMMI, its core model content, and other components of CMMI.

April 2012 - Presentation Using CMMI-DEV and CMMI-SVC Together

Topics: CMMI

SEPG North America 2012 presentation by Alex Stall & Eileen Forrester

January 2012 - Webinar SEI Technologies Forum: CMMI-SVC: The Strategic Landscape for Service

Topics: CMMI, Process Improvement

Eileen Forrester talks about the CMMI-SVC and the larger strategic choices open to those who consider how superior service can revolutionize both work and business results (2011).

August 2011 - Webinar Ask the CMMI Experts

Topics: CMMI, Process Improvement

During this webinar, members of the SEI's CMMI Product Team lead an interactive session answering your CMMI questions.

May 2011 - Presentation CMMI for Services Agile Strategy

Topics: CMMI, Process Improvement

CMMI for Services Agile Strategy

March 2011 - Book CMMI for Services: Guidelines for Superior Service, Second Edition

Topics: CMMI, Process Improvement

This book serves as an introduction to the CMMI-SVC model and contains a comprehensive set of guidelines to help organizations establish and improve their delivering services.

October 2010 - Webinar Are You Ready for the Release? What You Need to Know About CMMI V1.3

Topics: CMMI, Process Improvement

In this 2010 webinar, Eileen Forrester discusses the release of CMMI V1.3 and additional plans for CMMI-SVC for 2011.

February 2010 - Webinar CMMI for Services

Topics: CMMI, Process Improvement

In this webinar, Eileen Forrester presents an overview on the results and status of CMMI-SVC use to date, opportunities for its users and partners, and more.

February 2009 - Video Brief Overview of CMMI for Services

Topics: CMMI, Process Improvement

A presentation by Eileen Forrester

October 2008 - Presentation Applying CMMI for Services to Health Care

Topics: CMMI, Process Improvement

In this 2011 presentation, Eileen C. Forrester of the Software Engineering Institute (SEI) shows how CMMI for Services can be applied to health care.

August 2008 - Presentation CMMI for Services (CMMI-SVC) Overview for Workshop

Topics: CMMI

An overview for workshop for the CMMI for Services (CMMI-SVC). Presented in August 2008 by Eileen Forrester and Michael D. Konrad.

December 2006 - Book A Process Research Framework

Topics: Process Improvement

This book brings 27 leaders from academia and industry together to study the implications of both plausible future scenarios and existing process research.

April 2004 - Presentation Building a Practical Framework for Enterprise-Wide Security Management

Topics: Cyber Risk and Resilience Management

In this presentation, the authors describe a practical framework for enterprise-wide security management as developed by the CERT Division.

October 2002 - Technical Report SEI Independent Research and Development Projects

This report describes the IR&D projects that were conducted during fiscal year 2002 (October 2001 through September 2002).

May 2001 - Special Report Spiral Development and Evolutionary Acquisition

Topics: Acquisition Support

DoD Instruction 5000.2 introduced innovations throughout the acquisition cycle. To address this, a workshop was held September 2000. This 2001 report summarizes the workshop and presents its recommendations.

July 2000 - Special Report Spiral Development - Building the Culture: A Report on the CSE-SEI Workshop, February, 2000

This report summarizes the CSE/SEI February 2000 SDM workshop and presents its recommendations.