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June 1987 - Technical Report
Software and System Warranty Issues
Authors: Larry Druffel, I. Michael Greenberger, Timothy K. Shuba, William G. Wood, Richard D. Pethia
This 1987 report addresses technical and administrative issues associated with the system warranty process, and recommends a straightforward, two-page generic system warranty clause that covers software, not in isolation, but as part of a warranted system.