Software Engineering Institute | Carnegie Mellon University
Software Engineering Institute | Carnegie Mellon University

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Georgia Killcrece
March 2008 - Technical Report Incident Management Mission Diagnostic Method, Version 1.0

Topics: Incident Management

Authors: Audrey J. Dorofee, Georgia Killcrece, Robin Ruefle, Mark Zajicek

This report is superseded by the Mission Risk Diagnostic for Incident Management Capabilities, CMU/SEI-2014-TN-004.

April 2007 - Podcast The Real Secrets of Incident Management

Topics: Incident Management

Authors: Stephanie Losi, Georgia Killcrece, Robin Ruefle

In this podcast, participants explain that incident management is not just technical response, but a cross-enterprise effort.

April 2007 - Technical Report Incident Management Capability Metrics Version 0.1

Topics: Incident Management

Authors: Audrey J. Dorofee, Georgia Killcrece, Robin Ruefle, Mark Zajicek

In this report, the authors present metrics to provide a baseline or benchmark of incident management practices.

December 2005 - White Paper Incident Management

Topics: Incident Management

Authors: Georgia Killcrece

In this paper, the author describes incident management capability and what it implies for controlling security events and incidents.

October 2004 - Technical Report Defining Incident Management Processes for CSIRTs: A Work in Progress

Topics: Incident Management

Authors: Christopher J. Alberts, Audrey J. Dorofee, Georgia Killcrece, Robin Ruefle, Mark Zajicek

In this report, the authors present a prototype best practice model for performing incident management processes and functions.

August 2004 - White Paper Steps for Creating National CSIRTs

Topics: Incident Management

Authors: Georgia Killcrece

In this paper, Georgia Killcrece provides a high-level description of a National Computer Security Incident Response Team (NatCSIRT), its problems, and challenges.

December 2003 - Handbook Organizational Models for Computer Security Incident Response Teams (CSIRTs)

Topics: Incident Management

Authors: Georgia Killcrece, Klaus-Peter Kossakowski, Robin Ruefle, Mark Zajicek

This 2003 report describes different organizational models for implementing incident handling capabilities, including each model's advantages and disadvantages and the kinds of incident management services that best fit with it.

October 2003 - Technical Report State of the Practice of Computer Security Incident Response Teams (CSIRTs)

Topics: Incident Management

Authors: Georgia Killcrece, Klaus-Peter Kossakowski, Robin Ruefle, Mark Zajicek

In this 2003 report, the authors provide a study of the state of the practice of incident response, based on how CSIRTs around the world are operating.

April 2003 - Handbook Handbook for Computer Security Incident Response Teams (CSIRTs)

Topics: Incident Management

Authors: Moira West Brown, Don Stikvoort, Klaus-Peter Kossakowski, Georgia Killcrece, Robin Ruefle, Mark Zajicek

In this 2003 handbook, the authors describe different organizational models for implementing incident handling capabilities.