Ray is a Senior Consultant with APQC, a not-for-profit research institute with over 30 years of systematic quality and process improvement research. Prior to joining APQC, Ray was the IBM executive who led the development of the Smart Grid Maturity Model (SGMM), with support from APQC and the Global Intelligent Utility Network Coalition, starting in 2007 through its donation for long term stewardship to Carnegie Mellon University's Software Engineering Institute (SEI) in March of 2009.
Ray has since retired from IBM, but not retired from work. His roles at APQC include assisting utilities in taking advantage of the SGMM as a tool to support their smart grid initiatives. He is also participating in efforts to replicate the success of the SGMM with similar model development for other segments of the energy industry.
Ray joined IBM's Global Energy and Utilities Industry in 2006 and played an integral role in creating the business case and strategy that helped spark IBM's investment in Intelligent Utility Networks (IUN), or smart grids. He had a total 32 years experience with IBM, holding multiple positions in sales, management, marketing, strategy, and product management. He is a graduate of the University of Tennessee and now lives and works out of St. Petersburg, Florida and Jonesport, Maine.