Brett Tjaden
Software Engineering Institute
Publications by Brett Tjaden
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Identifying a Shared Mental Model Among Incident Responders
March 12, 2013 • Conference Paper
Robert FloodeenJohn HallerBrett Tjaden
In this paper, the authors explore how effective communication might be improved by the development of a mental model internalized by the group's technical staff prior to an incident.
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Communication Among Incident Responders – A Study
September 01, 2012 • Technical Note
Brett TjadenRobert Floodeen
In this report, the authors describe three factors for helping or hindering the cooperation of incident responders.
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Communication Among Incident Responders - A Study
January 01, 2012 • White Paper
Brett TjadenRobert Floodeen
In this paper, the authors describe preliminary results of a study of how effective nine autonomous incident response organizations are.
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