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CMMI for Services, Version 1.3

November 2010 Technical Report
CMMI Product Team

This 2010 report details CMMI for Services (CMMI-SVC) V.1.3, which provides a comprehensive integrated set of guidelines for providing superior services.

Publisher:

Software Engineering Institute

CMU/SEI Report Number

CMU/SEI-2010-TR-034

Subjects

Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.

Abstract

CMMI® (Capability Maturity Model® Integration) models are collections of best practices that help organizations to improve their processes. These models are developed by product teams with members from industry, government, and the Carnegie Mellon® Software Engineering Institute (SEI). This model, called CMMI for Services (CMMI-SVC), provides a comprehensive integrated set of guidelines for providing superior services.