In recent years, rapid evolutions have occurred in technology and its application in the electric power industry, leading to the introduction of many new systems, business processes, markets, and enterprise integration approaches. How do you manage the interactions of systems and processes that are continually evolving? Just as important, how can you tell if you are doing a good job of managing these changes, as well as monitoring your progress on an ongoing basis? And how do poor processes impact interoperability, safety, reliability, efficiency, and effectiveness?
Maturity models can help you answer those questions by providing a benchmark to use when assessing how a set of characteristics has evolved. This paper provides a primer that explains the history of, evolution of, and applications for maturity models.