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Organizational Training and Awareness (OTA) CERT-RMM Process Area

Book Chapter
This process area is about promoting awareness in and developing skills and knowledge of people.
Publisher

Software Engineering Institute

Abstract

The purpose of Organizational Training and Awareness is to promote awareness in and develop skills and knowledge of people in support of their roles in attaining and sustaining operational resilience.

Organizational Training and Awareness is an enterprise process area that seeks to ensure that the organization’s staff are aware of resilience needs and concerns and that they behave in a manner consistent with the organization’s operational resilience requirements and goals. This requires that they be made aware of the organization’s resilience plans and programs and that they understand their role in these plans and programs. Staff must also be provided specialized training on a regular basis that establishes resilience as an organizational competency and encourages improvement in skill sets relative to their specific or general roles in managing operational resilience.