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Evolving Postmortems as Teams Evolve Through TxP

November 2014 Presentation
Brad Hodgins (NAVAIR)

This TSP Symposium 2014 presentation introduces graphs effective in presenting analysis results at various levels of evolution as a team works toward becoming a TxP team.

Publisher:

TSP Symposium

Abstract

In working with TPI (Team Process Integration) teams in NAVAIR, patterns are beginning to emerge concerning which topics to focus on when performing postmortems. Showing a team how it has improved in some aspect is a very strong motivating factor to help the team embrace process improvement and to show how easily improvement can be achieved. First postmortems, therefore, are important in sustaining a team’s interest in process improvement. As a team evolves and begins to use more complex plans, more extensive postmortems become possible. We have developed a standard set of postmortem topics that can be introduced piecewise as a team gains experience and that can be analyzed regardless of that team’s domain. Standardization allows organizational managers to become familiar with the charts presented in the postmortem out-briefs, which, in turn, show management that the team is improving its performance in some aspect, regardless of whether the team is well on its way to becoming a TxP (Team-X-Process) team or just starting the TPI. The presentation will walk through the graphs that have been most effective in presenting analysis results at the various levels of evolution as a team works toward becoming a TxP team. These analyses improve planning, improve communication with management, and sustain team interest in process improvement.