The research documented in this report seeks to advance the understanding of the unintentional insider threat (UIT) that results from phishing and other social engineering cases, specifically those involving malicious software (malware). The research team collected and analyzed publicly reported phishing cases involving malware and performed an initial analysis of the industry sectors impacted by this type of incident. This report provides that analysis as well as case examples and potential recommendations for mitigating UITs stemming from phishing and other social engineering incidents. The report also compares security offices’ current practice of UIT monitoring to the current manufacturing and healthcare industries’ practice of tracking near misses of adverse events.
SEI
CERT Insider Threat Team, .. Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector. CMU/SEI-2014-TN-007. Software Engineering Institute, Carnegie Mellon University. 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771
IEEE
CERT Insider Threat Team. ., "Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Note CMU/SEI-2014-TN-007, 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771
APA
CERT Insider Threat Team, .. (2014). Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector (CMU/SEI-2014-TN-007). Retrieved February 21, 2019, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771
CHI
. CERT Insider Threat Team. Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector (CMU/SEI-2014-TN-007). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771
MLA
CERT Insider Threat Team, .. 2014. Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector (Technical Report CMU/SEI-2014-TN-007). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771
BibTex
@techreport{CERTUnintentionalInsider2014,
title={Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector},
author={. CERT Insider Threat Team},
year={2014},
number={CMU/SEI-2014-TN-007},
institution={Software Engineering Institute, Carnegie Mellon University},
address={Pittsburgh, PA},
url={http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771}
}