Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector

July 2014 • Technical Note

CERT Insider Threat Team

This report analyzes unintentional insider threat cases of phishing and other social engineering attacks involving malware.

Publisher:

CERT

CMU/SEI Report Number

CMU/SEI-2014-TN-007

DOI (Digital Object Identifier):

10.1184/R1/6585587.v1

Abstract

The research documented in this report seeks to advance the understanding of the unintentional insider threat (UIT) that results from phishing and other social engineering cases, specifically those involving malicious software (malware). The research team collected and analyzed publicly reported phishing cases involving malware and performed an initial analysis of the industry sectors impacted by this type of incident. This report provides that analysis as well as case examples and potential recommendations for mitigating UITs stemming from phishing and other social engineering incidents. The report also compares security offices’ current practice of UIT monitoring to the current manufacturing and healthcare industries’ practice of tracking near misses of adverse events.

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Cite This Report

SEI

CERT Insider Threat Team, .. Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector. CMU/SEI-2014-TN-007. Software Engineering Institute, Carnegie Mellon University. 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771

IEEE

CERT Insider Threat Team. ., "Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Note CMU/SEI-2014-TN-007, 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771

APA

CERT Insider Threat Team, .. (2014). Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector (CMU/SEI-2014-TN-007). Retrieved June 19, 2021, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771

CHI

. CERT Insider Threat Team. Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector (CMU/SEI-2014-TN-007). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771

MLA

CERT Insider Threat Team, .. 2014. Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector (Technical Report CMU/SEI-2014-TN-007). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771

BibTex

@techreport{CERTUnintentionalInsider2014,
title={Unintentional Insider Threats: A Review of Phishing and Malware Incidents by Economic Sector},
author={. CERT Insider Threat Team},
year={2014},
number={CMU/SEI-2014-TN-007},
institution={Software Engineering Institute, Carnegie Mellon University},
address={Pittsburgh, PA},
url={http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=297771} }

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