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Technical Note

CERT Resilience Management Model—Mail-Specific Process Areas: Mail Revenue Assurance (Version 1.0)

  • Abstract

    Developing and implementing measurable methodologies for improving the security and resilience of a national postal sector directly contribute to protecting public and postal personnel, assets, and revenues. Such methodologies also contribute to the security and resilience of the mode of transport used to carry mail and the protection of the global mail supply chain. Since 2011, the U.S. Postal Inspection Service (USPIS) has collaborated with the CERT Division at Carnegie Mellon University’s Software Engineering Institute (SEI) to improve the resilience of selected U.S. Postal Service (USPS) products and services. The CERT Resilience Management Model (CERT-RMM) and its companion diagnostic methods served as the foundational tool for this collaboration.

    This report includes one result of the USPIS/CERT collaboration. It is an extension of CERT-RMM to include a new mail-specific process area for revenue assurance. The purpose is to ensure that the USPS is compensated for all mail that is accepted, transported, and delivered.

     

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Cite This Report

SEI

Allen, Julia; Crabb, Greg; Curtis, Pamela; Mehravari, Nader; & White, David. CERT Resilience Management Model—Mail-Specific Process Areas: Mail Revenue Assurance (Version 1.0). CMU/SEI-2014-TN-011. Software Engineering Institute, Carnegie Mellon University. 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=296378

IEEE

Allen. Julia, Crabb. Greg, Curtis. Pamela, Mehravari. Nader, and White. David, "CERT Resilience Management Model—Mail-Specific Process Areas: Mail Revenue Assurance (Version 1.0)," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Note CMU/SEI-2014-TN-011, 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=296378

APA

Allen, Julia., Crabb, Greg., Curtis, Pamela., Mehravari, Nader., & White, David. (2014). CERT Resilience Management Model—Mail-Specific Process Areas: Mail Revenue Assurance (Version 1.0) (CMU/SEI-2014-TN-011). Retrieved December 11, 2018, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=296378

CHI

Julia Allen, Greg Crabb, Pamela Curtis, Nader Mehravari, & David White. CERT Resilience Management Model—Mail-Specific Process Areas: Mail Revenue Assurance (Version 1.0) (CMU/SEI-2014-TN-011). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=296378

MLA

Allen, Julia., Crabb, Greg., Curtis, Pamela., Mehravari, Nader., & White, David. 2014. CERT Resilience Management Model—Mail-Specific Process Areas: Mail Revenue Assurance (Version 1.0) (Technical Report CMU/SEI-2014-TN-011). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=296378

BibTex

@techreport{AllenCERTResilience2014,
title={CERT Resilience Management Model—Mail-Specific Process Areas: Mail Revenue Assurance (Version 1.0)},
author={Julia Allen and Greg Crabb and Pamela Curtis and Nader Mehravari and David White},
year={2014},
number={CMU/SEI-2014-TN-011},
institution={Software Engineering Institute, Carnegie Mellon University},
address={Pittsburgh, PA},
url={http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=296378} }