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Acquisition Archetype: Shooting the Messenger

January 2010 White Paper
Linda Levine, William E. Novak

When problems are detected in programs, everyone needs to listen and work together towards a solution. Shooting the messenger only delays the process, and hurts program morale.

Publisher:

Software Engineering Institute

Abstract

From the Acquisition Support Program, one in a series of short papers on acquisition patterns of failure.

Acquisition Archetype: Shooting the Messenger

When problems are detected in programs, it's time for everyone to listen and work toward a solution. Shooting the messenger only delays the process, and hurts program morale.