Software Engineering Institute | Carnegie Mellon University
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Critical Lessons Learned in the Content and Delivery of Six Sigma Training

  • June 2010
  • By Robert W. Stoddard3291, David Zubrow3721
  • In this webinar, Robert W. Stoddard and David Zubrow summarize critical lessons learned from several large corporations in both the content and delivery of Six Sigma training.
  • Measurement and Analysis
  • Publisher: Software Engineering Institute
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  • Abstract

    A wide variety of  sources of Six Sigma training abound making it difficult for organizational leaders to identify which training and Six Sigma implementations are best for their work situations.  Additional confusion arises due to different philosophies on how to best train practitioners and domain experts in applied Six Sigma methods. This webinar will summarize critical lessons learned in both the content and delivery of Six Sigma training that have been identified by SEI researchers from their experiences with several large corporations.  The lessons learned will be shared in context of advanced solutions and approaches built into the SEI Six Sigma-related courses.  These lessons learned can make the difference between a successful adoption and usage of Six Sigma for tactical process improvement versus a failed investment in Six Sigma training that is neither usable nor practical in today's fast-paced business environments. 

    About the Speakers

    Dave Zubrow is manager of the Software Engineering Measurement and Analysis (SEMA) initiative within the SEI. Prior to joining the SEI, Dave served as assistant director of Analytic Studies for Carnegie Mellon University. He is a SEI certified instructor and appraiser, member of several editorial boards of professional journals, and active in standards development.

    Robert W. Stoddard serves as a senior member of the technical staff at the SEI.  Robert architected and designed several leading measurement and CMMI High Maturity courses including: “Understanding CMMI High Maturity Practices”, “Improving Process Performance using Six Sigma”, and “Designing Products and Processes using Six Sigma”. Robert earned a BS in Business, an MS in Systems Management and is a certified Motorola Six Sigma Master Black Belt.

  • Slides