Software Engineering Institute | Carnegie Mellon University
Software Engineering Institute | Carnegie Mellon University

Digital Library

Technical Report

CMMI for Services, Version 1.3

  • November 2010
  • By CMMI Product Team
  • This 2010 report details CMMI for Services (CMMI-SVC) V.1.3, which provides a comprehensive integrated set of guidelines for providing superior services.
  • CMMI
  • Publisher: Software Engineering Institute
    CMU/SEI Report Number: CMU/SEI-2010-TR-034
  • Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.
  • Abstract

    CMMI® (Capability Maturity Model® Integration) models are collections of best practices that help organizations to improve their processes. These models are developed by product teams with members from industry, government, and the Carnegie Mellon® Software Engineering Institute (SEI). This model, called CMMI for Services (CMMI-SVC), provides a comprehensive integrated set of guidelines for providing superior services.

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Cite This Report

SEI

CMMI Product Team. CMMI for Services, Version 1.3. CMU/SEI-2010-TR-034. Software Engineering Institute, Carnegie Mellon University. 2010. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665

IEEE

CMMI Product Team, "CMMI for Services, Version 1.3," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-2010-TR-034, 2010. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665

APA

CMMI Product Team. (2010). CMMI for Services, Version 1.3 (CMU/SEI-2010-TR-034). Retrieved January 20, 2019, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665

CHI

CMMI Product Team. CMMI for Services, Version 1.3 (CMU/SEI-2010-TR-034). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2010. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665

MLA

CMMI Product Team. 2010. CMMI for Services, Version 1.3 (Technical Report CMU/SEI-2010-TR-034). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665

BibTex

@techreport{ProductCMMIfor2010,
title={CMMI for Services, Version 1.3},
author={CMMI Product Team},
year={2010},
number={CMU/SEI-2010-TR-034},
institution={Software Engineering Institute, Carnegie Mellon University},
address={Pittsburgh, PA},
url={http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665} }