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Technical Note

Defining a Maturity Scale for Governing Operational Resilience

  • Abstract

    Achieving operational resilience in today’s environment is becoming increasingly complex as the pace of technology and innovation continues to accelerate. Sponsorship, strategic planning, and oversight of operational resilience are the most crucial activities in developing and implementing an effective operational resilience management (ORM) system. These governance activities are described in detail in the CERT® Resilience Management Model enterprise focus (EF) process area (PA). To ensure operational resilience, an organization must identify shortfalls across these defined activities, make incremental improvements, and measure improvement against a defined, accepted maturity scale. The current version of the CERT Resilience Management Model (CERT-RMM V1.2) utilizes a maturity architecture (levels and descriptions) that may not meet the granularity needs for organizations committed to making incremental improvements in governing operational resilience. To achieve a more granular approach, the CERT-RMM Maturity Indicator Level (MIL) scale was developed for application across all CERT-RMM PAs. The CERT Division of Carnegie Mellon University’s Software Engineering Institute is conducting ongoing research around the current state of the practice of governing operational resilience and developing specific actionable steps for improving the governance of operational resilience. Study results provide the specific EF PA MIL scale for assessing maturity, identifying incremental improvements, and measuring improvements.

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Cite This Report

SEI

Stewart, Katie; Allen, Julia; Dorofee, Audrey; Valdez, Michelle; & Young, Lisa. Defining a Maturity Scale for Governing Operational Resilience. CMU/SEI-2015-TN-004 . Software Engineering Institute, Carnegie Mellon University. 2015. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=435196

IEEE

Stewart. Katie, Allen. Julia, Dorofee. Audrey, Valdez. Michelle, and Young. Lisa, "Defining a Maturity Scale for Governing Operational Resilience," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Note CMU/SEI-2015-TN-004 , 2015. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=435196

APA

Stewart, Katie., Allen, Julia., Dorofee, Audrey., Valdez, Michelle., & Young, Lisa. (2015). Defining a Maturity Scale for Governing Operational Resilience (CMU/SEI-2015-TN-004 ). Retrieved April 27, 2018, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=435196

CHI

Katie Stewart, Julia Allen, Audrey Dorofee, Michelle Valdez, & Lisa Young. Defining a Maturity Scale for Governing Operational Resilience (CMU/SEI-2015-TN-004 ). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2015. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=435196

MLA

Stewart, Katie., Allen, Julia., Dorofee, Audrey., Valdez, Michelle., & Young, Lisa. 2015. Defining a Maturity Scale for Governing Operational Resilience (Technical Report CMU/SEI-2015-TN-004 ). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=435196

BibTex

@techreport{StewartDefininga2015,
title={Defining a Maturity Scale for Governing Operational Resilience},
author={Katie Stewart and Julia Allen and Audrey Dorofee and Michelle Valdez and Lisa Young},
year={2015},
number={CMU/SEI-2015-TN-004 },
institution={Software Engineering Institute, Carnegie Mellon University},
address={Pittsburgh, PA},
url={http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=435196} }