Evolving Postmortems as Teams Evolve Through TxP
November 2014 • Presentation
This TSP Symposium 2014 presentation introduces graphs effective in presenting analysis results at various levels of evolution as a team works toward becoming a TxP team.
In working with TPI (Team Process Integration) teams in NAVAIR, patterns
are beginning to emerge concerning which topics to focus on when
performing postmortems. Showing a team how it has improved in some
aspect is a very strong motivating factor to help the team embrace
process improvement and to show how easily improvement can be achieved.
First postmortems, therefore, are important in sustaining a team’s
interest in process improvement. As a team evolves and begins to use
more complex plans, more extensive postmortems become possible. We have
developed a standard set of postmortem topics that can be introduced
piecewise as a team gains experience and that can be analyzed regardless
of that team’s domain. Standardization allows organizational managers
to become familiar with the charts presented in the postmortem
out-briefs, which, in turn, show management that the team is improving
its performance in some aspect, regardless of whether the team is well
on its way to becoming a TxP (Team-X-Process) team or just starting the
TPI. The presentation will walk through the graphs that have been most
effective in presenting analysis results at the various levels of
evolution as a team works toward becoming a TxP team. These analyses
improve planning, improve communication with management, and sustain
team interest in process improvement.