Software Engineering Institute | Carnegie Mellon University
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Introduction to Capability Maturity Model Integration for Services (CMMI-SVC) with Eileen Forrester

  • May 2012
  • By Eileen C. Forrester
  • In this 2012 video, Eileen Forrester provides an overview of CMMI for Services, discussing the benefits of CMMI, its core model content, and other components of CMMI.
  • CMMI
  • Publisher: Software Engineering Institute
  • Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.
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  • Abstract

    Eileen Forrester is the manager of CMMI for Services and CMMI Learning. In this video Forrester provides an audio overview with slides of CMMI for Services including the benefits of CMMI, what CMMI is and what it is not, core model content and other components of CMMI. Also included in the discussion is an approach to CMMI-based process improvement that can enable organizations to benefit from the rich model content on service management, delivery, support, and sustainment.