Software Engineering Institute | Carnegie Mellon University
Software Engineering Institute | Carnegie Mellon University

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Presentation

TSP in a Customer Service Environment

  • September 2009
  • By Jason Ziemer (NAVO)
  • Presentation given at TSP Symposium on September 21-24, 2009 in New Orleans, Louisiana
  • TSP
  • Publisher: TSP Symposium
  • This presentation was created for a conference series or symposium and does not necessarily reflect the positions and views of the Software Engineering Institute.
  • Abstract

    Presentation given at TSP Symposium on September 21-24, 2009 in New Orleans, Louisiana 

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