Software Engineering Institute | Carnegie Mellon University
Software Engineering Institute | Carnegie Mellon University

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Deen Blash
March 2011 - Webinar SEPG North America 2011 Volunteer Webinar

Authors: Michele Baker, Deen Blash

Volunteer training webinar hosted by Deen Blash, Michele Falce, and Ruth Gregg of the Software Engineering Institute at SEPG North America 2011.

October 2010 - Webinar Improving Customer Satisfaction: A People CMM Perspective

Topics: People CMM, Process Improvement

Authors: Deen Blash, Palma Buttles-Valdez, Shane McGraw

This webinar explores how the People Capability Maturity Model (People CMM) can improve workforce practices that contribute to improved customer service delivery.

September 2008 - Webinar CMMI on the Web

Topics: CMMI

Authors: Deen Blash, Shane McGraw

This presentation provides a high-level overview of CMMI and its related products on the SEI website. It was presented in an SEI Webinar on Thursday September 25, 2008.