Software Engineering Institute | Carnegie Mellon University
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Technical Report

Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association

  • Abstract

    This case study describes the development of a method for evaluating computer and software suppliers for the pharmaceutical industry. The study describes the role of government regulation within the industry and the need for standardized audits of computer and software suppliers. 

    The audit method consists of six steps: initiation, pre-work, auditing, observations and reporting, decision, and follow-up. Each of these steps is described in detail, as are several features of the method: a data collection tool, an audit repository, and extensive auditor training supervised by an industry-regulated oversight agency.

    Finally, the report describes the benefits of this audit method, together with a set of lessons learned about the audit of computer and software suppliers.

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Cite This Report

SEI

Carney, David; Greenawalt, Harvey; Grigonis, Grigonis; & Oberndorf, Patricia. Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association. CMU/SEI-2003-TR-011. Software Engineering Institute, Carnegie Mellon University. 2003. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6645

IEEE

Carney. David, Greenawalt. Harvey, Grigonis. Grigonis, and Oberndorf. Patricia, "Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-2003-TR-011, 2003. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6645

APA

Carney, David., Greenawalt, Harvey., Grigonis, Grigonis., & Oberndorf, Patricia. (2003). Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association (CMU/SEI-2003-TR-011). Retrieved June 27, 2017, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6645

CHI

David Carney, Harvey Greenawalt, Grigonis Grigonis, & Patricia Oberndorf. Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association (CMU/SEI-2003-TR-011). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2003. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6645

MLA

Carney, David., Greenawalt, Harvey., Grigonis, Grigonis., & Oberndorf, Patricia. 2003. Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association (Technical Report CMU/SEI-2003-TR-011). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6645

BibTex

@techreport{CarneyCaseStudy2003,
title={Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association},
author={David Carney and Harvey Greenawalt and Grigonis Grigonis and Patricia Oberndorf},
year={2003},
number={CMU/SEI-2003-TR-011},
institution={Software Engineering Institute, Carnegie Mellon University},
address={Pittsburgh, PA},
url={http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6645} }