Software Engineering Institute | Carnegie Mellon University
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White Paper

Communication Among Incident Responders - A Study

  • January 2012
  • By Brett Tjaden, Robert Floodeen
  • In this paper, the authors describe preliminary results of a study of how effective nine autonomous incident response organizations are.
  • Incident Management
  • Publisher: Software Engineering Institute
  • Abstract

    For this project, we recruited nine autonomous incident response organizations to help us study how effectively they work together. We asked participants to complete five tasks that we designed and that require cooperation. In this paper, we share some preliminary results of our study in hopes of soliciting feedback.  

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