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A Systematic Approach for Assessing Workforce Readiness

  • Author(s): ,
  • Publish Date:
  • Publisher: Software Engineering Institute
  • SEI Identifier: CMU/SEI-2014-TR-009
  • Type: Technical Report
  • Topics: Incident Management
  • Description: In this report, the authors present the Competency Lifecycle Roadmap and the readiness test development method, both used to maintain workforce readiness.

Abstract

Workforce effectiveness relies on two critical characteristics: competence and readiness. Competence is the sufficient mastery of the knowledge, skills, and abilities needed to perform a given task. It reflects how well an individual understands subject matter or is able to apply a given skill. Readiness is the ability to apply the total set of competencies required to perform a job task in a real-world environment with acceptable proficiency. A readiness test assesses an individual’s ability to apply a group of technical and core competencies needed to perform and excel at a job task. This report describes research into workforce readiness conducted by the Computer Security Incident Response Team (CSIRT) Development and Training team in the CERT® Division of Carnegie Mellon® University’s Software Engineering Institute (SEI). This report presents the Competency Lifecycle Roadmap (CLR), a conceptual framework for establishing and maintaining workforce readiness within an organization. It also describes the readiness test development method, which defines a structured, systematic approach for constructing and piloting readiness tests. Finally, the report illustrates the initial application of the readiness test development method to the role of forensic analyst.

Cite This Report

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SEI

Alberts, Christopher; & McIntire, David. A Systematic Approach for Assessing Workforce Readiness (CMU/SEI-2014-TR-009). Software Engineering Institute, Carnegie Mellon University, 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=301653

IEEE

Alberts. Christopher, and McIntire. David, "A Systematic Approach for Assessing Workforce Readiness," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-2014-TR-009, 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=301653

APA

Alberts, Christopher., & McIntire, David. (2014). A Systematic Approach for Assessing Workforce Readiness (CMU/SEI-2014-TR-009). Retrieved October 02, 2014, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=301653

CHI

Christopher Alberts, & David McIntire. A Systematic Approach for Assessing Workforce Readiness (CMU/SEI-2014-TR-009). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2014. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=301653

MLA

Alberts, Christopher., & McIntire, David. 2014. A Systematic Approach for Assessing Workforce Readiness (Technical Report CMU/SEI-2014-TR-009). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=301653