Software Engineering Institute | Carnegie Mellon University
Software Engineering Institute | Carnegie Mellon University

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Presentation

How to Untangle the Hairball: Integrating CMMI and ITIL Effectively in Application Engineering and Operations Environments

  • March 2006
  • By Bill Phifer (EDS), Ted Hayes (EDS)
  • This presentation provides guidance on the scope of ITIL and how it relates to CMMI, as well as information on how to move from a CMMI-only organization to an integrated CMMI/ITIL framework.
  • CMMI
  • Publisher: EDS
  • Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.
  • Abstract

    This presentation provides guidance on the scope of ITIL and how it relates to CMMI, as well as information on how to move from a CMMI-only organization to an integrated CMMI/ITIL framework.

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