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Carnegie Mellon University

Applying CMMI to a Production Support (Software Maintenance) Environment

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This presentation provides an overview of production support (the process of operating and maintaining a computer application over time) and demonstrates how CMMI can be used for this purpose.
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EDS

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Abstract

This presentation provides an overview of production support, which is the process of operating and maintaining a computer application over time. It demonstrates how CMMI can be used for this purpose.

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Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.