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Technical Report

Concepts on Measuring the Benefits of Software Process Improvement

  • June 1993
  • By James A. Rozum
  • This report describes concepts that organizations can tailor to develop a method for determining the benefits they have received from their software process improvement activities.
  • Publisher: Software Engineering Institute
    CMU/SEI Report Number: CMU/SEI-93-TR-009
  • Abstract

    The software community initially became aware of process improvement from the works of Deming, Juran, and Crosby. The current awareness and activity regarding software process improvement was sparked by the Software Engineering Institute (SEI) with the release of its original software process maturity model. Following the advice of the SEI, many software organizations initiated software process improvement efforts to improve the quality of their products by improving the processes that produce those products. The question that many managers are continually asking today, though, is: How much has my organization benefited from the changes we have made? Unfortunately, many organizations did not include a method of measuring those benefits in their improvement activities. This report describes some concepts that organizations can tailor and build upon to develop a method for determining the benefits they have received from their software process improvement activities.

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Cite This Report

SEI

Rozum, James. Concepts on Measuring the Benefits of Software Process Improvement. CMU/SEI-93-TR-009 . Software Engineering Institute, Carnegie Mellon University. 1993. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11871

IEEE

Rozum. James, "Concepts on Measuring the Benefits of Software Process Improvement," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-93-TR-009 , 1993. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11871

APA

Rozum, James. (1993). Concepts on Measuring the Benefits of Software Process Improvement (CMU/SEI-93-TR-009 ). Retrieved April 27, 2017, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11871

CHI

James Rozum. Concepts on Measuring the Benefits of Software Process Improvement (CMU/SEI-93-TR-009 ). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 1993. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11871

MLA

Rozum, James. 1993. Concepts on Measuring the Benefits of Software Process Improvement (Technical Report CMU/SEI-93-TR-009 ). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11871

BibTex

@techreport{RozumConceptson1993,
title={Concepts on Measuring the Benefits of Software Process Improvement},
author={James Rozum},
year={1993},
number={CMU/SEI-93-TR-009 },
institution={Software Engineering Institute, Carnegie Mellon University},
address={Pittsburgh, PA},
url={http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11871} }