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CMMI for Services, Version 1.3

  • Author(s):
  • Publish Date:
  • Publisher: Software Engineering Institute
  • SEI Identifier: CMU/SEI-2010-TR-034
  • Type: Technical Report
  • Topics: CMMI
  • Description: This 2010 report details CMMI for Services (CMMI-SVC) V.1.3, which provides a comprehensive integrated set of guidelines for providing superior services.
Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.

Abstract

CMMI® (Capability Maturity Model® Integration) models are collections of best practices that help organizations to improve their processes. These models are developed by product teams with members from industry, government, and the Carnegie Mellon® Software Engineering Institute (SEI). This model, called CMMI for Services (CMMI-SVC), provides a comprehensive integrated set of guidelines for providing superior services.

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SEI

CMMI Product Team. CMMI for Services, Version 1.3 (CMU/SEI-2010-TR-034). Software Engineering Institute, Carnegie Mellon University, 2010. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665

IEEE

CMMI Product Team, "CMMI for Services, Version 1.3," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-2010-TR-034, 2010. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665

APA

CMMI Product Team. (2010). CMMI for Services, Version 1.3 (CMU/SEI-2010-TR-034). Retrieved April 24, 2014, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665

CHI

CMMI Product Team. CMMI for Services, Version 1.3 (CMU/SEI-2010-TR-034). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2010. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665

MLA

CMMI Product Team. 2010. CMMI for Services, Version 1.3 (Technical Report CMU/SEI-2010-TR-034). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=9665