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An Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q

Abstract

This report captures the details of Wipro's quality journey through continuous process improvement. This journey towards excellence has led to the prestigious Institute of Electrical and Electronics Engineers (IEEE) Computer Society Award for Software Process Achievement in 2003. This award is for achieving high soft-ware process capability and establishing a basis for moving to a broad improvement program that concerns people and products, rather than just the processes.

This report details the process improvement activities and the evolution of processes and systems over a period of time. Wipro's integrated approach to quality—veloci-Q—is detailed with an emphasis on the process improvement initiatives, supporting technology, and people capability that bring positive business results and enable Wipro to meet its customers' ever-increasing demands. The challenges and benefits accrued from Wipro's total quality approach are outlined, including the quantitative results of measuring the impact of Wipro's process improvement model.

Cite This Report

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SEI

Sambuddha, Deb; Krishnaswamy, Priya; Ghosh, Rituparna; & Sambuddha, Deb. An Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q (CMU/SEI-2004-TR-006). Software Engineering Institute, Carnegie Mellon University, 2004. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=7073

IEEE

Sambuddha. Deb, Krishnaswamy. Priya, Ghosh. Rituparna, and Sambuddha. Deb, "An Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-2004-TR-006, 2004. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=7073

APA

Sambuddha, Deb., Krishnaswamy, Priya., Ghosh, Rituparna., & Sambuddha, Deb. (2004). An Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q (CMU/SEI-2004-TR-006). Retrieved July 14, 2014, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=7073

CHI

Deb Sambuddha, Priya Krishnaswamy, Rituparna Ghosh, & Deb Sambuddha. An Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q (CMU/SEI-2004-TR-006). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2004. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=7073

MLA

Sambuddha, Deb., Krishnaswamy, Priya., Ghosh, Rituparna., & Sambuddha, Deb. 2004. An Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q (Technical Report CMU/SEI-2004-TR-006). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=7073