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Technical Note

Interpreting Capability Maturity Model Integration (CMMI) for Service Organizations' Systems Engineering and Integration Services Example

  • Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.
  • Abstract

    Capability Maturity Mode Integration (CMMI) provides a framework for improving the processes organizations use to develop, deliver, and maintain products and services. This technical note presents one organization's interpretation of CMMI best practices for organizations that primarily provide services. Service organizations can use this example interpretation of CMMI practices to inform management and staff about how CMMI practices apply to their work. The interpretation will also help appraisal team members ensure that implemented practices provide the business value necessary to satisfy the goals for quality process improvement that are stated in the CMMI models.

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Cite This Report

SEI

Herndon, Mary Anne; Moore, Robert; Phillips, Michael; Walker, Julie; & West, Laura. Interpreting Capability Maturity Model Integration (CMMI) for Service Organizations' Systems Engineering and Integration Services Example. CMU/SEI-2003-TN-005 . Software Engineering Institute, Carnegie Mellon University. 2003. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6387

IEEE

Herndon. Mary Anne, Moore. Robert, Phillips. Michael, Walker. Julie, and West. Laura, "Interpreting Capability Maturity Model Integration (CMMI) for Service Organizations' Systems Engineering and Integration Services Example," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Note CMU/SEI-2003-TN-005 , 2003. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6387

APA

Herndon, Mary Anne., Moore, Robert., Phillips, Michael., Walker, Julie., & West, Laura. (2003). Interpreting Capability Maturity Model Integration (CMMI) for Service Organizations' Systems Engineering and Integration Services Example (CMU/SEI-2003-TN-005 ). Retrieved October 01, 2016, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6387

CHI

Mary Anne Herndon, Robert Moore, Michael Phillips, Julie Walker, & Laura West. Interpreting Capability Maturity Model Integration (CMMI) for Service Organizations' Systems Engineering and Integration Services Example (CMU/SEI-2003-TN-005 ). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2003. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6387

MLA

Herndon, Mary Anne., Moore, Robert., Phillips, Michael., Walker, Julie., & West, Laura. 2003. Interpreting Capability Maturity Model Integration (CMMI) for Service Organizations' Systems Engineering and Integration Services Example (Technical Report CMU/SEI-2003-TN-005 ). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6387

BibTex

@techreport{AnneInterpretingCapability2003,
title={Interpreting Capability Maturity Model Integration (CMMI) for Service Organizations' Systems Engineering and Integration Services Example},
author={Mary Anne Herndon and Robert Moore and Michael Phillips and Julie Walker and Laura West},
year={2003},
number={CMU/SEI-2003-TN-005 },
institution={Software Engineering Institute, Carnegie Mellon University},
address={Pittsburgh, PA},
url={http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=6387} }