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Managing Change: the Human Factor in Process Improvement Initiatives

Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.


This presentation from SEPG Europe 2009 by Frank Sazama and Christophe Debou of Kugler Maag CIE GmbH provides guidelines for managing change from a human standpoint.