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Software Process Improvement Works! (Advanced Information Services Inc.)

Abstract

The Advanced Information Services Inc. (AIS) Development Group was motivated by business needs to begin its Continuous Process Improvement (CPI) initiative in 1992. We chose the Software Engineering Institute (SEI) Capability Maturity Model (CMM) as the process maturity framework [Paulk 93] and the Institute of Electrical and Electronics Engineers (IEEE) standards as the guidelines for software engineering.  

We can relate the changes in AIS process capability to three different eras. The first was the time before 1992, during which AIS did not use a model for software process improvement. During the second era, 1992 to 1995, the CMM was used. Data indicate that project schedule and effort predictability improved with the introduction of the CMM framework. The third era began in 1995 when AIS piloted the Personal Software Process (PSP). With the adoption of the PSP, data reflect an increase in product quality and improvements in productivity levels.

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SEI

Ferguson, Pat; Leman, Gloria; Perini, Prasad; Renner, Susan; & Seshagiri, Girish. Software Process Improvement Works! (Advanced Information Services Inc.) (CMU/SEI-99-TR-027). Software Engineering Institute, Carnegie Mellon University, 1999. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=13531

IEEE

Ferguson. Pat, Leman. Gloria, Perini. Prasad, Renner. Susan, and Seshagiri. Girish, "Software Process Improvement Works! (Advanced Information Services Inc.)," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-99-TR-027, 1999. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=13531

APA

Ferguson, Pat., Leman, Gloria., Perini, Prasad., Renner, Susan., & Seshagiri, Girish. (1999). Software Process Improvement Works! (Advanced Information Services Inc.) (CMU/SEI-99-TR-027). Retrieved September 18, 2014, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=13531

CHI

Pat Ferguson, Gloria Leman, Prasad Perini, Susan Renner, & Girish Seshagiri. Software Process Improvement Works! (Advanced Information Services Inc.) (CMU/SEI-99-TR-027). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 1999. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=13531

MLA

Ferguson, Pat., Leman, Gloria., Perini, Prasad., Renner, Susan., & Seshagiri, Girish. 1999. Software Process Improvement Works! (Advanced Information Services Inc.) (Technical Report CMU/SEI-99-TR-027). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=13531