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Lessons Learned Collaborating on a Process for SPI at Xerox

  • Author(s): , ,
  • Publish Date:
  • Publisher: Software Engineering Institute
  • SEI Identifier: CMU/SEI-99-TR-006
  • Type: Technical Report
  • Description: This 1999 report describes a collaborative effort to develop a more systematic and detailed approach to SPI through use and evaluation of prototype versions of the PCM and guidebook.

Abstract

During 1995-1998, Xerox Corporation's West Coast Production Systems Group (PSG West) worked with the Software Engineering Institute (SEI) to apply the prototype Process Change Model (PCM) to aid in their efforts to reach Level 2 of the Software Capability Maturity (and to develop the generic processes required for Level 3. The Process Change Model, along with a companion guidebook, was designed to provide the basis for a systematic approach to technology-specific change based in part on "whole product" principles, with a focus on one key process area (KPA) at a time. This report describes a collaborative effort to develop a more systematic and detailed approach to software process improvement (SPI) through use and evaluation of prototype versions of the PCM and guidebook. In particular, the work of the PSG West software engineering process group (SEPG) to apply the PCM and guidebook in working with improvement action teams focused on the KPAs of the Software CMM is described. Lessons learned about the "live" evaluation and maturation of a new process and guidebook such as this are presented. These lessons should be of interest to those engaged in work on technology maturation and the adoption of technological or process innovations as well as to those engaged in SPI and process development.

Cite This Report

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SEI

Fowler, Priscilla; Middlecoat, Brian; & Yo, Sung. Lessons Learned Collaborating on a Process for SPI at Xerox (CMU/SEI-99-TR-006). Software Engineering Institute, Carnegie Mellon University, 1999. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=13377

IEEE

Fowler. Priscilla, Middlecoat. Brian, and Yo. Sung, "Lessons Learned Collaborating on a Process for SPI at Xerox," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-99-TR-006, 1999. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=13377

APA

Fowler, Priscilla., Middlecoat, Brian., & Yo, Sung. (1999). Lessons Learned Collaborating on a Process for SPI at Xerox (CMU/SEI-99-TR-006). Retrieved April 19, 2014, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=13377

CHI

Priscilla Fowler, Brian Middlecoat, & Sung Yo. Lessons Learned Collaborating on a Process for SPI at Xerox (CMU/SEI-99-TR-006). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 1999. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=13377

MLA

Fowler, Priscilla., Middlecoat, Brian., & Yo, Sung. 1999. Lessons Learned Collaborating on a Process for SPI at Xerox (Technical Report CMU/SEI-99-TR-006). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=13377