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Technical Report

A Study in Software Maintenance

  • June 1993
  • By Susan A. Dart, Alan M. Christie, Alan W. Brown
  • This report presents the results of interviews between CASE Environments Project team members and personnel in eight software maintenance projects within an agency of the U.S. government. The purpose of the study was to learn more about the tools, procedures, and techniques project personnel use in their work.
  • Publisher: Software Engineering Institute
    CMU/SEI Report Number: CMU/SEI-93-TR-008
  • Abstract

    In an effort to find out more about the tools, procedures, and techniques project personnel use in their work, the Computer-Aided Software Engineering (CASE) Environments Project interviewed personnel in eight software maintenance projects within an agency of the U.S. government. These interviews highlighted problems that we believe are typical of many software maintenance organizations (i.e., the need for more effective software maintenance tools, lack of communication between individuals working on similar projects, low status of maintenance personnel, and lack of a design-for-maintenance philosophy during the software development phase). This report highlights the findings of these interviews, provides our analysis of the findings, and makes recommendations directed at the agency for improvement in the areas of tools, people, and process. We believe that what we observed is very typical of the state of the practice in these areas and as such that this report and its recommendations are applicable to other large or small software maintenance projects.

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Cite This Report

SEI

Dart, Susan; Christie, Alan; & Brown, Alan. A Study in Software Maintenance. CMU/SEI-93-TR-008 . Software Engineering Institute, Carnegie Mellon University. 1993. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11863

IEEE

Dart. Susan, Christie. Alan, and Brown. Alan, "A Study in Software Maintenance," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-93-TR-008 , 1993. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11863

APA

Dart, Susan., Christie, Alan., & Brown, Alan. (1993). A Study in Software Maintenance (CMU/SEI-93-TR-008 ). Retrieved July 26, 2016, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11863

CHI

Susan Dart, Alan Christie, & Alan Brown. A Study in Software Maintenance (CMU/SEI-93-TR-008 ). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 1993. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11863

MLA

Dart, Susan., Christie, Alan., & Brown, Alan. 1993. A Study in Software Maintenance (Technical Report CMU/SEI-93-TR-008 ). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11863

BibTex

@techreport{DartAStudy1993,
title={A Study in Software Maintenance},
author={Susan Dart and Alan Christie and Alan Brown},
year={1993},
number={CMU/SEI-93-TR-008 },
institution={Software Engineering Institute, Carnegie Mellon University},
address={Pittsburgh, PA},
url={http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11863} }