Software Engineering Institute | Carnegie Mellon University
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Technical Report

Software Quality Measurement: A Framework for Counting Problems and Defects

  • September 1992
  • By William A. Florac
  • This 1992 report presents mechanisms for describing and specifying software problems and defects--two software measures used to understand and predict software product quality and software process efficacy.
  • Publisher: Software Engineering Institute
    CMU/SEI Report Number: CMU/SEI-92-TR-022
  • Abstract

    This report presents mechanisms for describing and specifying two software measures—software problems and defects—used to understand and predict software product quality and software process efficacy. We propose a framework that integrates and gives structure to the discovery, reporting, and measurement of software problems and defects found by the primary problem and defect finding activities. Based on the framework, we identify and organize measurable attributes common to these activities. We show how to use the attributes with checklists and supporting forms to communicate the definitions and specifications for problem and defect measurements. We illustrate how the checklist and supporting forms can be used to reduce the misunderstanding of measurement results and can be applied to address the information needs of different users.

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Cite This Report

SEI

Florac, William. Software Quality Measurement: A Framework for Counting Problems and Defects. CMU/SEI-92-TR-022. Software Engineering Institute, Carnegie Mellon University. 1992. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11701

IEEE

Florac. William, "Software Quality Measurement: A Framework for Counting Problems and Defects," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-92-TR-022, 1992. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11701

APA

Florac, William. (1992). Software Quality Measurement: A Framework for Counting Problems and Defects (CMU/SEI-92-TR-022). Retrieved September 27, 2016, from the Software Engineering Institute, Carnegie Mellon University website: http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11701

CHI

William Florac. Software Quality Measurement: A Framework for Counting Problems and Defects (CMU/SEI-92-TR-022). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 1992. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11701

MLA

Florac, William. 1992. Software Quality Measurement: A Framework for Counting Problems and Defects (Technical Report CMU/SEI-92-TR-022). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11701

BibTex

@techreport{FloracSoftwareQuality1992,
title={Software Quality Measurement: A Framework for Counting Problems and Defects},
author={William Florac},
year={1992},
number={CMU/SEI-92-TR-022},
institution={Software Engineering Institute, Carnegie Mellon University},
address={Pittsburgh, PA},
url={http://resources.sei.cmu.edu/library/asset-view.cfm?AssetID=11701} }